Due to Microsoft Office Online limitations, 0 Byte files can neither be previewed nor edited.It cannot be enabled/disabled on a per tenant level. For multi-tenant zones: This setting is enabled/disabled at the multi-tenant zone level and would therefore impact all tenants.These are enabled only at the zone level and are independent of any Admin settings in the web application. Previews and Editing for private zones can be enabled or disabled via the settings in the StorageZones controller configuration only.Due to how Microsoft Online communicates with ShareFile, this could register as a concurrent access attempt and cause an error in accessing the file. Once you have clicked the Edit option, please refrain from clicking Edit again while the new tab is loading.Similarly, only PowerPoint files that are 300 MB or less can be edited. Due to Microsoft Office Online limitations, only Excel files that are 5 MB or less can be edited.Currently, you must refresh your ShareFile folder after editing a file in order to access or preview the updated version.To ensure your file is saved, please check that ' Saved to ShareFile' is indicated at the bottom of the editor before exiting.The Editing feature is not compatible with HIPAA Cloud, Archiving and VDR accounts.(Click here for additional information on working with Excel files, Word files, and PowerPoint files.) This feature is subject to Microsoft Known Issues and Limitations.

Cannot edit microsoft word document